Delivery Policy for TrendXSSMist.com
Effective Date: January 16, 2025
At TrendXSSMist.com, we are committed to ensuring that your orders are delivered to you promptly and in excellent condition. This Delivery Policy outlines our shipping processes, delivery options, and the steps we take to ensure a smooth delivery experience. By placing an order on our website, you agree to the terms outlined in this policy.
1. Order Processing Time
Once your order is placed, it will be processed within 1–2 business days (excluding weekends and public holidays). During busy periods or sales events, please allow extra time for processing. You will receive a confirmation email once your order has been processed and is ready for shipment.
2. Shipping Options and Delivery Times
We offer several shipping options to meet your needs. Delivery times may vary based on the shipping method selected and your location. Please note that delivery times are estimates and may vary depending on factors such as weather, holidays, or carrier delays.
- Standard Shipping: Delivery typically within 5–7 business days.
- Expedited Shipping: Delivery typically within 2–3 business days.
- Express Shipping: Delivery typically within 1 business day.
All shipping options are subject to availability and location.
3. Shipping Fees
Shipping fees are calculated based on the weight and dimensions of your order and the delivery destination. The shipping cost will be displayed at checkout before you complete your purchase.
4. Free Shipping
We offer free standard shipping on orders over $50 within the United States. The minimum amount for free shipping may be subject to change during promotional events. This offer applies to standard shipping only and does not apply to expedited or express shipping options.
5. International Shipping
Currently, we offer international shipping to select countries. International orders may be subject to additional shipping fees, customs duties, and taxes based on the destination country’s regulations. These fees are the responsibility of the customer. Please check with your local customs office for more details about potential charges before placing an order. Delivery times for international shipments may vary depending on the destination.
6. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can track your order’s status in real-time to see when it’s expected to arrive. If you have any issues with tracking, please contact us at contact@trendxssmist.com for assistance.
7. Delays and Missing Packages
While we do our best to ensure timely delivery, delays can occasionally occur due to factors beyond our control, such as carrier issues, severe weather, or customs delays for international orders. If your order is delayed, please allow up to 7 business days for domestic shipments and 14 business days for international shipments.
If your package is missing or lost, please contact us immediately so we can investigate and resolve the issue. We will work with the carrier to trace your package or provide a solution.
8. Address Accuracy
Please ensure that your shipping address is entered accurately at checkout. We are not responsible for delays or non-delivery of packages due to incorrect or incomplete address information. If you notice an error in your shipping details, please contact us immediately at contact@trendxssmist.com to update your information before the order is processed and shipped.
9. Delivery to P.O. Boxes
We currently offer delivery to P.O. Boxes within the United States for standard shipping. However, some carriers may not deliver to P.O. Boxes for expedited or express shipping options. Please check the shipping options available at checkout to ensure the correct shipping method for your address.
10. Changes to This Delivery Policy
We reserve the right to update or modify this Delivery Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically to stay informed about our shipping practices and delivery options.
11. Contact Us
If you have any questions or concerns regarding this Delivery Policy, or if you need assistance with your order, please contact us at:
Phone: (641) 743-6335
Email: contact@trendxssmist.com
Address: 309 E Iowa St, Greenfield, Iowa (IA), 50849
By placing an order on TrendXSSMist.com, you acknowledge that you have read, understood, and agreed to this Delivery Policy. Thank you for shopping with us!
